A Comprehensive Guide to Places Offering COVID-19 Services

The surge and spread of COVID-19 taught many life lessons. Just to realise the good life you lived, feel happy about all the good deeds done and reflect on the uncertainty of life are invaluable. Take an effort to fill your life with wholesome activities, as you never know what could happen tomorrow. Also, do take the necessary precautions, to protect yourself, family and friends. Here’s a list of places that offer COVID-19 services, various helplines, and diagnostic tools accessible via smartphones, which are paving the way for a data-driven future of personalised care and medicine.

For cleaning and sanitisation needs

Pioneer Cleaning- Specialised Disinfection Services against COVID-19

It is the first private cleaning company that began specialised disinfection services against COVID-19 in Sri Lanka. Their services include commercial and residential cleaning and disinfection.

Pioneer Cleaning follows procedures recommended by WHO for the COVID-19 disinfection process. The company uses high-tech power sprayer machines, mist blowers and ULV forging/misty atomisers, for the disinfection process.

Phone: 0719 700 500
Email: [email protected]
Address: No 75, Avissawella Road, Mahabuthgamuwa, Angoda, Sri Lanka
Website: www.pioneers.lk

Britannia Cleaning Services

Their trained specialists, 70% alcohol-based solutions and 24-hour response time will ensure you a COVID-19 free environment for your home or office.

Instagram: Britanniacleaningservices
Phone: 0722 246 991

Wait, are you in need of an Oximeter?

What is an Oximeter?
It measures your heart rate and the concentration of oxygen in your blood. It also ensures that patients receive enough oxygen in the bloodstream. It is vital to keep track of it if you suffer from lung disease or asthma. You may buy an oximeter from the places listed below.
Protecto Sri Lanka

Provides all your Personal Protective Equipment (PPE), such as pulse oximeters, face shields and face masks. They offer island-wide delivery during the lockdown.

WhatsApp: 0772 722 155


You may find pulse oximeters on Daraz. You can shop via the Daraz website or download the Daraz app via Google Play for doorstep item deliveries.

Link to buy- https://www.daraz.lk/pulse-oximeters/
Website: https://www.daraz.lk/


Pulse oximeters are also available at Kapruka.

Link to Buy Oximeters:https://www.kapruka.com/shops/deliveryProductPreview.jsp?id=elec00A2721

Hotline: 0117 551 111
Email: [email protected]
Website: https://www.kapruka.com/shop/kapruka-com
Address: Central Office – Sri Lanka: 237/22 Vijayakumaratunga Mawatha, Colombo 5

Instagram: Protectolk


Unique Pharmacy

The pharmacy’s website provides clear information on oximeters with easy instructions on how to use them, and lists products as well.

Hotline: (8.00 AM – 10.00 PM)
0777 313 733
0777 395 666

Email: [email protected], [email protected]
For inquiries: (8.00 AM – 10.00 PM) 0770 135 135
Address: No: 149, Colombo Road, Negombo, Sri Lanka.

Union Chemists

You can get an oximeter delivered to your doorstep by ordering through their online pharmacy.  You can also upload a prescription or shop on their website.

Link to buy: https://www.unionchemistspharmacy.lk/product/rossmax-fingertip-pulse-oximeter-2/
Hotline: 0777 373 820
Website: https://www.unionchemistspharmacy.lk/ 

My Med Pharmacy

You can shop, upload your prescription and get it delivered to your doorstep, or register for a free consultation. This pharmacy is available from 8 AM to 8 PM, Monday through Saturday. Orders are delivered within 24 hours in Colombo and suburbs.

Customer Support: 0117 774 774 (8:00 AM TO 8:00 PM)
Website: https://mymed.lk/

Laughs – C.M.C. Pharmacy

Medicines are available online here too! They provide a list of pharmacy vendors where you can get your medications delivered right away.

Website: https://www.srilankaessentials.com/allstores/category/medicines/themymedpharmacy

Yaden Pharmacy

For all your prescription medications, dermatological preparations, medical devices, supplements and veterinary products. Delivery within the Colombo district is provided free of charge.

Whatsapp your prescription to0760 470 033
Address: Shop No. GS-04, Race Course Promenade,  Reid Avenue, Colombo 07
Phone: 0112 670 080 , 0768 907 227
Facebook: Yaden Pharmacy
Email: [email protected]
Website: www.yadenpharmacy.lk

COVID-19 Smart Vaccine Certificate

This is an initiative in collaboration with the Ministry of Health and the World Health Organisation, Sri Lanka. This certificate is only for foreign travellers.

To request for Smart Vaccination Certificate, visit –https://covid19.health.gov.lk/certificate/

COVID-19 Insurance

Sri Lanka Insurance: COVID-19 Assistance

The following benefits are available to health and policy life insurance holders:

  • Surgical assistance/hospitalisation due to COVID-19
  • Loss of life claim benefits due to COVID-19
  • Critical illness cover
  • Daily hospitalisation cash benefit if treated at a government hospital
  • COVID-19 Tests

Hotline: 0112 357 357
Email: [email protected]
Website: https://www.srilankainsurance.com/

Ambulance Services

Suwasariya Ambulance Service

In an emergency, if you or your loved ones need an ambulance, contact Suwasariya.

Hotline: 1990
Office Number: 0112 045 801
Email: [email protected]
Website: http://www.1990.lk/
Address: 415, Kotte Road, Rajagiriya

Hospitals and Intermediary Care Centres

Lanka Hospitals

Provides Level One Care, in four luxury hotels (Cinnamon Red – Colombo 07, Pearl City – Bambalapitiya, Pearl Grand – Bambalapitiya, and Best Western – Kirulapone) that are in close proximity to Lanka Hospitals. If you are asymptomatic or have mild symptoms, you can seek 24/7 medical and nursing care under specialised consultants with advanced High Dependency Care.

For Level Two Care for clinically deteriorating patients, High Dependency Wards are arranged. They also have specialised wards equipped with internationally accepted COVID-19 treatment facilities. The staff is well-trained to care for patients and supervised by experienced specialists.

Level Three Care includes a purpose-built COVID-19 ICU, critical care doctors and nurses, ventilator support, 24-hour monitoring, high flow oxygen, all investigations and medication.

Phone: 0115 430 000
Email: [email protected]
Hotel Cinnamon Red, Colombo 07: Phone- 0112 145 145, WhatsApp- 0701 560 745
Hotel Pearl City Bambalapitiya: Phone- 0772 313 331, WhatsApp- 0701 560 765
Hotel Best Western Kirulapone: Phone- 0768 568 157, WhatsApp- 0701 560 744

Website: https://www.lankahospitals.com/en/

Asiri Central Hospital – Intermediate Care Centre

Pegasus Reef Hotel, Wattala

Provides 24-hour in-house medical and nursing care. Moreover, routine patient observations are conducted, and consultant physicians are available 24 hours for emergency attendance. Also, a 24-hour on-site emergency ambulance service is available.

The centre consists of a High Dependency Unit, emergency room and primary medication along with a backup ICU care facility.

For more information: https://asirihealth.com/images/intermediate-care-centre-pegasus-reef-hotel.pdf
Phone: Yohan: 0760 821 709, Lathika: 0765 441 734, Prasad: 0771 437 224, Chaminda: 0760 858 447
Email: [email protected], [email protected], [email protected], [email protected]
Address: Asiri Central Hospital No. 114, Norris Canal Road, Colombo 10.
Website: www.asirihealth.com

Asiri Health – Intermediate Care Centre for Covid-19 Patients

Siddhalepa Anarva Hotel – A 4 star, 100 Room Facility

Siddhalepa is one of Sri Lanka’s most reputed healthcare brands known for its rich heritage in Ayurveda. This intermediate care facility is established under the guidelines of the Ministry of Health, Sri Lanka. It is conveniently located at Mount Lavinia, close to Colombo.

Its services are inclusive of 24-hour in-house medical care, 24-hour nursing care routine, patient observation and maintenance of medical records, 24-hour availability of consultant physicians for emergency attendance, 24-hour on-site emergency ambulance service, High Dependency Unit, emergency room, primary medication and backup ICU care facility.

Phone: Dananjaya: 0763 074 235 | Anusha: 0779 908 474 | Raj: 0767 039 724
Email: [email protected]
Website: www.asirihealth.com
Address: Hospital Holdings PLC No. 181, Kirula Road, Colombo 05.

Kings Hospital Colombo

Citrus Waskaduwa, Kalutara

The Kings Hospital COVID-19 Treatment Facility at the luxury beachfront resort Citrus Waskaduwa provides fully-fledged hospital services for COVID-19 asymptomatic and symptomatic patients. It is one of the first prime resorts to offer its property and facilities to the Government to be utilised as a quarantine centre.

Operating as an Intermediary Care Centre, COVID-19 patients will receive world-class accommodation and meals via Citrus Waskaduwa. The Kings Hospital is highly experienced in providing expert medical care and the treatment of patients under the guidelines issued by the Ministry of Health.

The centre is well-equipped to facilitate COVID-19 patients suffering from other comorbid and complex illnesses such as diabetes and hypertension. It also consists of a High Dependency Unit (HDU), Intensive Care Unit (ICU) and ambulance services for emergency transportation of patients.

The hotel holds 150 rooms on a single, double and triple basis. Specific food and beverage menus for diabetic, vegetarian and non-vegetarian patients are provided.

Hotline: 0777 001 177
Email: [email protected]
Kings Hospital Hotline: 0117 743 743
Kings Hospital: 18/A, Evergreen Park Rd, Narahenpita, Colombo 05, Sri Lanka.

Anantara Kalutara Resort  – Intermediate Care Facility

The New Philip Hospitals, a leading health care provider in Sri Lanka, and Anantara Kalutara Resort offer a 5-star intermediate care facility for COVID-19 positive patients under the guidelines of the Health Ministry. The hospital has 24-hour nursing staff, 24-hour in-house medical care, 24-hour on-site standby physicians and regular patient observation, and a High Dependency Unit (HDU) equipped with state-of-the-art hospital equipment.

Phone: 0774 911 911 / 0776 500 221 / 0760 815 266

Email: [email protected]

Address: St. Sebastian’s Road, Katukundara, Kalutara

Website: www.philiphospitals.com

Durdans Hospital

Located in Colombo 03, this is a private hospital that offers COVID-19 lab testing. It also provides COVID-19 testing before procedures/surgeries as a precautionary measure based on the consultant’s recommendation. COVID-19 testing is available for outpatients, overseas persons and corporate clients (factory employees) on request. Mobile testing is also conducted for your convenience.

For more information or appointments, please contact the lab help desk on 0112 140 111.

Direct/ Mobile Bookings
Lab Help Desk: 0112 140 111

Corporate Bookings:
Lasantha: 0777 577 374
Clifford: 0773 741 536

Overseas Travellers:
Samadara 0773 944 668

Regional Bookings:
Negombo: 0773 420 989 / Kurunegala: 0772 674 246 / Rathnapura: 0777 423 602 / Anuradhapura: 0766 596 772

Company and Factories:  0706 988 455

Travel Agents: 0773 944 668

Quarantine Centers:  0772 674 239

Individuals /Direct:  0112 140 111

Address: No. 3 Alfred Place, Colombo 03

Mobile COVID-19 Services

SMS Based System to Direct COVID-19 Cases for Treatment and Home Quarantine

Think you might have COVID-19? Then send an SMS according to the instructions below!

Classification of Patients

  1. Patients with breathing issues: A
  2. Patients with fever: B
  3. Asymptomatic: C

SMS – 1904 in the following order: A or B or C (SPACE) AGE ( SPACE) NIC (SPACE) ADDRESS

Army Mobile Vaccination

The Sri Lanka Army has launched its mobile vaccination fleet: a COVID-19 vaccination campaign targeting the elderly, sick, disabled and feeble society in the Western Province.

Ten special vehicles, with medical teams of the Sri Lanka Army Medical Corps (SLAMC) and the directorate of Preventive Medicine and Mental Health, are sent to administer the vaccine visiting doorsteps.

Register on Hotline Number: 1906 or 0112 860 002.

PCR Testing at Your Doorstep

You will receive the PCR test results within 24 hours.

Phone: 0711 570 000 / 0711 570 003

Instagram: mediconcall.lk

Website: www.mediconcall.lk


With oDoc, you can pick a date and time for a free video consultation. If you have tested positive for COVID-19, you can receive support at home. They also have a mobile lab service, and they can deliver your medicine to your doorstep. Additionally, oDoc lists real-time rates and bed availability of all the Sri Lankan care centres.

You must take care of yourself mentally as well. So, if you are experiencing stress, depression, anxiety, grief, suicidal ideation or trauma, reach out to oDoc’s list of psychiatrists for consultation and channelling. It also has a list of interesting articles on COVID-19 and mental health to help you stay well-informed.

You can download the oDoc App on the Apple App Store or get it on Google Play. Go check out their Social Media pages for everything from tips to beat COVID-19. To get the latest health tips delivered to your inbox, enter your email on the website and hit subscribe!

For Home Care, simply WhatsApp:0764 413 027

Phone: 0770 773 333
Instagram: odochq
Facebook & YouTube: oDoc
Email: [email protected]
Website: www.odoc.life
Address: 177 Galle Road, Colombo 03 

Online and Over-the-phone COVID-19 Information 

The COVID-19 Directory

This is the official website for Sri Lanka’s response to COVID-19. This directory lists quick response helplines as well as a number of prominent regulatory bodies. Below are a few of the important contacts:

COVID-19 Response Alert: 1999
Sri Lanka Police: 119
Government Information Centre: 1919
Quarantine Unit – Ministry of Health: 0112 112 705
Presidential Task Force Hotline: 117
Department of Social Services: Call – 0112 187 050 or email – [email protected]

For more information visit: https://covid19.gov.lk/directory.html

Phone: 011 3401920
Email: [email protected]
Address: National Operation Centre for Prevention of COVID-19 Outbreak, No 1090, Sri Jayawardhanapura Mawatha, Rajagiriya

Health Promotion Bureau

Provides a list of hospitals offering COVID-19 services and PCR testing laboratories. Advice for people with special health needs, important COVID-19 updates and information are also provided.

Suwasariya Hotline: 1999
Epidemiology Unit:  0112 695 112
Quarantine Unit: 0112 112 705
Disaster Management Unit: 0113 071 073
Phone: 0112 696 606 / 0112 696 142
Email: [email protected]
Address: Health Promotion Bureau, No.2, Kynsey Road, Colombo 08, Sri Lanka

Epidemiology Unit – Ministry of Health: Progress of COVID-19 Immunisation

Provides progress reports of COVID-19 immunisation and vaccination and other crucial COVID-19 related information.

Phone: 0112 695 112, 0112 681 548, 0114 740 490, 0114 740 491, 0114 740 492
E-mail: [email protected], [email protected]
Website: www.epid.gov.lk
Address: 231, De Saram Place, Colombo 10, Sri Lanka 

Receive advice on Coronavirus

To get the latest free medical advice on the Coronavirus from a qualified doctor, dial the trilingual hotline below!

Hotline: 1390



Stay safe by getting your medicines, disinfectants and face masks delivered to your doorstep by ordering through the Keells website.

For ease of use, download the Keells mobile app via Google Play or the Apple App Store

Phone: 0112 303 500
Note:- daily operating hours are between 8.00 AM to 8.00 PM
Website: https://www.keellssuper.com/welcome
Address: Jaykay Marketing Services Pvt. Ltd. No: 148, Vauxhall Street, Colombo 2, Sri Lanka.


You may also get your medication, sanitisers and face masks delivered from the comfort of your home through Cargills. You can choose from same-day, next-day and saver options for deliveries.

The Cargills App is available on Google Play and the Apple App Store.

Phone: 0117 129 129
Note:- daily operating hours are between 8:00a.m. to 8:00pm.
Email: [email protected]
Website: https://cargillsonline.com/Web/Login 


Medicines, disinfectors and face masks can be purchased here. Simply enter your postal code on the website to verify if they deliver to your area.

Phone: 0115 007 000
Email: [email protected]
Website: https://www.spar.lk/


You may order your pharmaceuticals and disinfectors from Glomark too!

Phone: 0115 128 128
Email: [email protected]
Website: https://glomark.lk/pharmaceuticals/dp/20


You may shop for your sanitisers, cleaning and disinfectant items, and more here!

Hotline: 0740 357 203
Email: [email protected]
Website: https://arpicosupercentre.com/

Bear in mind to clean and disinfect your home regularly. Also, to ensure adequate ventilation and airflow when using any disinfectant, keep doors and windows open. Stay safe by washing your hands with soap. Be protected, and remember, don’t panic buy!

We hope this article was of value to you! Let us know in the comments below if there are any places that we have missed out on! Please do take the time to share this article around. These are stressful times. Practice extending good wishes towards others whenever possible and care for your loved ones. Try asking, ‘how are you feeling?’, ‘is there anything I can do to help you?’ or ‘I remember how you helped me before, I am so grateful’. Simple acts of kindness and gratitude go a long way!

The post A Comprehensive Guide to Places Offering COVID-19 Services appeared first on Pulse.

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