CBSL launches online complaint management system for financial consumers
CBSL launched an Online Complaint Management System (CMS) to simplify submitting complaints and grievances by financial consumers about CBSL-regulated Financial Service Providers (FSPs). The system aims to streamline interaction and ensure efficient handling of consumer issues. Source: AdaDerana, May 15, 2026. source http://www.adaderana.lk/news.php?nid=122552